A patient’s bill of rights is established with the expectation that observance of these rights will contribute to more effective patient care and greater satisfaction for the patient, his/her family, and our treatment team. The following rights of each of our patients will be upheld: 

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• To be fully informed prior to or at the time services are initiated of these rights and of all of the regulations and procedures governing treatment services at this facility. 

 

• To be fully informed at the time of initial service of the services available at this facility and of the fee schedule for such services. 

 

• To be fully informed by the treatment professional involved as to the nature and scope of the treatment services to be provided. 

 

• To refused treatment at any time. 

 

• To be assured confidential treatment of personal, medical, and treatment records and to approve or refuse their release to any individual outside of this facility, expect as required by law of third-party payment contract. 

 

• To be treated with consideration, respect and full recognition of dignity. 

 

• To be assured that the personnel who provide treatment are licensed and qualified through education and experience, to carry out the treatment services for which they are responsible.

 

• To receive prompt response to all reasonable inquires. 

 

• To be afforded the opportunity to participate in the planning of his/her treatment wherever possible.

 

• To be provided information about his/her handicapping condition so that he/she can participate more fully in the Treatment Plan. 

 

• To have the right to voice concerns about the Treatment Plan without fear of restraint or discrimination. 

 

 

Help on Hooves is committed to providing the best treatment program possible for each of our individual patients. We are pleased to have the opportunity to work with you and/or your family

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